Dvccore Shop Return & Refund Policy

At Dvccore Shop, we want every customer to have a positive shopping experience.

Please review our return and refund policy before placing your order.

1. Made-to-Order Products

Many of our graphic T-shirts are prepared specifically after an order is placed.

Because of this, we generally do not accept discretionary returns or exchanges for:

  • Incorrect size selection

  • Change of mind

  • Personal preference

  • Accidental orders that have already entered production

These restrictions do not limit consumer rights provided by applicable law.

2. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or different from what you purchased, please contact Dvccore Shop within 30 days of delivery.

Please provide:

  • Your order number

  • A brief description of the issue

  • Clear photos of the item, when available

Our team will review the issue and offer an appropriate resolution, which may include a replacement or refund.

The reporting period does not override any longer period required by law.

3. Size and Color Variations

Please review the product’s size chart carefully before ordering.

Minor variations in garment measurements, print placement, or colors may occur due to production processes and screen settings.

If your item is materially different from its description or defective, please contact us for assistance.

4. Return Instructions

If a physical return is necessary, our support team will provide instructions.

Please do not return items without contacting Dvccore Shop first.

For confirmed damaged, defective, or incorrect items, applicable return shipping costs will be handled according to our approved resolution and legal requirements.

5. Refund Processing

Approved refunds will be issued to the original payment method unless another legally permitted arrangement is agreed upon.

The time required for funds to appear depends on your payment provider.

6. Order Cancellations

If you need to cancel your order, please contact us as soon as possible.

We will attempt to accommodate cancellation requests before production begins.

Orders already in production or shipment may not be eligible for cancellation, except where required by law.

7. Lost Packages

If your order appears lost in transit, contact Dvccore Shop with your order number.

We will review the tracking information and help determine an appropriate resolution.

8. Contact Information

For return or refund questions:

Dvccore Shop

Email: support@dvccore.com